Gracera Support

Contact Support

In the app, go to More → Contact Support to find support options. You can also email quentinchen79@gmail.com directly.

Find Your Account ID

In Gracera, go to More → Contact Support → Account ID, then use the copy option to copy the displayed ID before contacting support.

Your Account ID helps us locate an anonymous app account, but it is not a password and is not proof that you own the account.

Subscription Management

Purchases, subscription changes, and cancellations are managed by the store where you subscribed—not by Gracera.

• Manage Apple subscriptions
• Manage Google Play subscriptions

Deleting your Gracera account or submitting a data-deletion request does not cancel a store-managed subscription.

Restore Purchases

If you have an eligible purchase but Pro access is not appearing, open Gracera and use its existing Restore Purchases feature. Be sure you are signed in to the same Apple Account or Google Account used for the original purchase.

Restoring Pro access can restore an eligible store entitlement. It does not recover personal content that was previously deleted, such as journals, favorites, reading progress, or preferences.

Notifications and Widgets

If a Bible verse notification or widget is not updating, check that notifications are allowed for Gracera in your device settings. For widgets, remove and add the widget again if needed, then open Gracera and give it a moment to refresh. Keeping the app updated and opening it periodically can also help refresh scheduled content.

Delete Account & Data

To begin a deletion request in the app, go to More → Contact Support → Request Data Deletion.

You may also use our website deletion-request page. Website requests require identity verification and are not automatic account deletion.

A completed deletion is irreversible. It does not cancel subscriptions purchased through Apple App Store or Google Play.